This video summarizes the key messages of my 2009 book "Friction is fiction" (free PDF). The bottom line is that in a networked and digital society we can no longer merely rely on FRICTION i.e. planned hurdles and carefully placed obstactles to enforce payments or otherwise get paid for something. Most traditional friction points - whether in media / content, communications / marketing or business and commerce - can now be easily bypassed (see free music streaming vs itunes, Youtube / Netflix vs cable-tv, whatsapp vs sms etc), and this trend will only accelerate. IMHO I think it will suit us better to get used to it now, i.e. we may want to lessen our dependence on friction and increase our efforts to monetize based on radical user empowerment. Think Zappos not Barnes & Noble. Be sure to watch this related video recorded at TedXWarwick on the same topic.
Here is another episode from a series of videos I made with my friend and fellow futurist Ross Dawson, in Sydney, last month. Read his entire post here, and check out Ross's video channel here. And be sure to visit GerdTube:)
Via Ross's post: "Here are a few of the points we make in the video: * Many executives want to know whether and why they need to open up their business models and customer interactions * Open systems are faster, more viral, have more innovation, and are more fun to work in * Apple is the only prominent example of a closed system that is working well * There is a long and gradual trend to open systems, but progress is rarely linear and it hasn’t shifted as fast as we may have expected * Platforms and open source have been significant wins for open systems * There is a battle between ecosystems – you want to be open within the space but compete with other ecosystems * Android within the platform is open – arguably too open – yet it competes with other mobile platforms it in fact so has boundaries * Being too open can make things slower to progress, for example with quality assurance issues * The development of a highly interconnected world creates more need for open systems * APIs have provided a huge boost to the Internet economy * Google’s early move to expose APIs to many of its products provided the impetus for this to become standard practice across the net * A key issue is the pace at which commercial organizations should open out their models * Facebook has become more open over time due to customer pressure, however now that Google+ has provided a ready way to export personal profiles that changes the competitive landscape in social networks
... Looking beyond the obvious:) From Ross' blog-post on this:
Here are a few of the topics we discuss:
* A key role of futurists is to develop and share foresights * Someone who helps people think about the future to make better decisions today * To examine and distinguish between trends and uncertainties in order to work out the best path forward * Clients are interested in having help thinking about things they don’t have time to think about * It is not a luxury but a necessity to think about the future, but it is useful to get help doing that from people who spend all their time doing that * Going beyond the obvious is a special skill, but it is also about drawing out the implications of the obvious * Stepping outside of beliefs and orthodoxies can be more easily done from outside organizations * While some companies have resident futurists it is highly valuable to bring in people who can be disrespectful and challenge internal thinking * Being a ‘provocateur’ means provoking not just thoughts but sometimes emotions
Ross Dawson and me recently met in Sydney (where I spoke at the Google ThinkTravel event, on The Consumer of Tomorrow) to do some videos together. The first episode is now live on Youtube, on the Future of Money. I think this turned out quite well and provides some interesting brain-teasers. You?
Ross has a good summary of what we discussed:
* The world of money is opening out in a big way today * Facebook credits are becoming an important alternative currency * Cash will phase out for digital payments * The rise of Bitcoin is important in shifting transactions out of the purvey of governments * In many developing countries mobile phones are becoming the predominant banking platform * Micro-payments for content could work through social media and dominant platforms such as China’s QQ * These could flow into crowdfunding for creative endeavors * Behaviorally we are some way from micro-payments working well * Money will inevitably shift to the cloud
A few weeks ago I went into a local studio and recorded about 15 new videos on my key topics and favorite memes. In the coming few weeks, I will release them gradually, via my Youtube channel, my Blip.tv channel (which allows for downloads to iTunes), via the new FuturesAgency Youtube channel, and via Facebook; and I hope you will enjoy them.
Here is the first one, on the perennial topic of "Free and Freemium" business models.
MIDEM just published an exclusive video with me: check it out below. "In this exclusive video post for MIDEMBlog, media futurist & CEO of The Futures Agency cites Guy Kawasaki's notion that we should be "bakers, not eaters," or contributors to an "ecosystem", i.e. a collaborative economy, as opposed to an each-to-his-own "ego system". Food for thought!
I just ran across this video of my 2010 talk at USI (Paris) and I think it's still quite relevant, so check it out, below. The topic of my talk and presentation is TeleMedia, one of my most popular memes and speaking topics - see the links below. From the USI event page:
"Fast and powerful mobile internet devices, social media, real-time search and location-based services are bringing major changes to how we communicate, connect, interact, share, consume, buy and sell, and learn. The disruption has only just started. Telecoms are poised to move up the food-chain, into content, services and experiences, while TV is quickly and totally converging with the web, and mobile devices will become the way most people will experience the Internet. Soon, data is the new oil, and 'the cloud' is the oil-well.
The traditional EGOsystems are becoming ECOsystems and the big Networks must now deal with 'The Networked'. Where is the future going, where are the biggest opportunities (and for whom, and where), and how can we start to adapt to the future, today? Futurist Gerd Leonhard will present the key trends and foresights as well as the most likely scenarios in technology, media / content, communications and advertising, for the next 3 years..." You download the PDF with my slides here, btw.
I was invited to do the opening keynote at Ericsson's 'Shaping the Networked Society' event at this year's mobile world congress (MWC) in Barcelona, on February 14, 2011, see my blog at http://gerd.fm/i9Dh9I. Some of the topics I covered include the challenges and opportunities of convergence (TV-Web, Mobile-Fixed, real money - virtual money), new currencies and paying with facebook credits, companies becoming platforms not empires, what is beyond the current social media enthusiasm, the new paradigm of 'interaction before transaction', the tough but inevitabe switch from ownership to access (both in content / media as well as in general), the rise of the 'following paradigm', how the media and content industries are changing, and much more.
Take a look and please spread the word if you like it. Thanks.
"One of the most important trends is the transformation from a Copy Economy to Access Economy. Traditionally media business models have been based on selling copies of content: A printed newspaper, a book, a DVD, a music record, even a digital copy of a song. That model is about to disappear, claims Leonhard. He compares Internet to a giant copy machine. Selling “copies” is a model of the past. Instead the entire world shifts to a world of access. If you are in the media industry you better get used to this. It is a whole new industry...." Read more.
Source: AMEInfo (thanks!): 'Data is the new Oil' according to Media Futurist Gerd Leonhard who explains the concept to Phil Blizzard during a discussion on media innovations. The CEO of the Switzerland-based Futures Agency also talks about the need for creating networked societies, social engagement and creation of tribes in order to survive online. Note: this is where I found this powerful meme.
Keynote Speaker, Think-Tank Leader, Futurist, Author & Strategist, Idea Curator, some say Iconoclast | Heretic, CEO TheFuturesAgency, Visiting Prof FDC Brazil, Green Futurist
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